BigTranslation’s Corporate Philosophy – Native Translators and High-Quality Translation
BigTranslation is a translation agency par excellence, a reference in the sector. Our slogan is ‘think big, translate big’ and this encapsulates our approach to translation – we are ambitious in our own working environment and are conscious of the way that our work can help to make our clients’ ambitions a reality too. We believe that the approach and the principles on which companies are based can greatly influence their relationship with clients as well as the results achieved. As such, we would like to share the five key underlying principles of our Corporate Philosophy. These pillars help us to always stay at the top of our game, form the basis of our day-to-day business and shape the way that our company’s processes our developed.
Deliver a top-quality translation service that we are proud to put our name to.
We only work with native language professionals and have all of our translators undertake our selection test before being accepted to work with us. Every text that we translate can also be rated by both our quality checkers and our clients, so that we can ensure that our projects are always of the very highest quality. We use this rating and any feedback to continuously evaluate work and ensure that quality standards are adhered to. Additionally, we take great pride in doing everything in our capabilities to deliver on time 100 % of the time.
Make every part of the process as easy as possible for both clients and native translators.
Translation can provide your company with huge benefits, and we don’t want you to hesitate because the process is lengthy or time consuming. We also know that the easier the process for our translators, the abler they are to take on projects. All of our tools are designed to make the process of requesting our services, carrying out projects and delivering and receiving the final texts as easy as possible. We also offer clients customisable services, allowing you to request the exact service you need, exactly when you need it, without any fuss.
Constantly improve and innovate our translation services.
We are very proud of our customer satisfaction rate and we receive excellent feedback from our team. However, we don’t like to rest on our laurels. We are committed to working constantly with our capable IT team to make sure that our website and translation platform are as user friendly as possible. Likewise, we like to actively encourage our team of translators to continue to hone their skills by taking advantage of the tools, training and informative posts that we produce on topics such as SEO translation.
Offer extensive and comprehensive services, but tailor them to clients’ needs.
Our team is made up of translators with a multitude of different language combinations and specialisations. We like to be able to provide our services to clients from numerous sectors and locations, so we work with translators from all different backgrounds. Our methodology and our automated platform provide not only flexibility and simplicity, but they also allow a wide range of clients from all around the world, working in many different domains, to create new market opportunities.
Communicate with clients and with our native translators – it’s the key to success.
We always aim to respond quickly and effectively to any queries or any requests for information – our in-house team are well equipped to deal with any questions or requests you may have. We also keep our blog constantly updated with any new developments here at BigTranslation and we stay in close contact with our clients regarding available services, areas of interest, and any updates about our company through our newsletters. We also welcome any feedback from both our clients and our team regarding any aspect of our services and love to receive suggestions to help us improve in the future.